Glazing 360 Ltd
Last updated: 1 February 2026
Glazing 360 Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in a safe and responsible way, in line with the Privacy Act 2020.
This policy explains how we collect, use, store, and share personal information when you:
visit our website
request a quote or book a service
contact us by phone, email, social media, or online forms
use our services
We may collect personal information such as:
Contact details: name, email address, phone number
Service details: property address, glazing needs, measurements, appointment details, notes relating to your enquiry
Job-related content: photos or documents you provide (or we take on-site, where relevant)
Billing details: invoice information and payment-related records (where applicable)
Website usage data: IP address, device/browser type, pages visited, and general usage analytics (often collected via cookies or similar technologies)
Providing some information is optional, but if you choose not to provide key details (like contact details or address), we may not be able to provide a quote or carry out services.
We collect personal information:
directly from you (for example, when you fill in a form, email us, call us, or book a quote)
from people acting on your behalf (for example, a partner, property manager, builder, or main contractor)
automatically through your use of our website (for example, via cookies and standard web logs)
We collect and use personal information to:
respond to enquiries and provide quotes
book and deliver glazing services
communicate with you about your job, scheduling, changes, and follow-ups
manage invoicing, accounts, and business administration
improve our services and website performance
comply with legal obligations
We may share personal information where necessary to run our business and deliver services, such as with:
our staff and contractors (only where needed to complete your job)
suppliers and service partners involved in your project
professional advisers (for example, accountants, insurers, legal advisers)
IT providers (website hosting, email systems, cloud storage, and security providers)
government agencies where required by law
We do not sell personal information.
Some of our suppliers (for example, cloud and email providers) may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected.
We take reasonable security safeguards to protect personal information against loss, unauthorised access, misuse, or disclosure.
If we experience a privacy breach that has caused, or is likely to cause, serious harm, we will notify affected individuals and the Privacy Commissioner as required.
We keep personal information only for as long as needed for the purpose it was collected, and to meet legal and business requirements.
Where relevant, we keep tax and business records for at least 7 years, in line with Inland Revenue record-keeping requirements.
You have the right to:
request access to the personal information we hold about you
request a correction if you think it is incorrect
We must respond to access requests within 20 working days, unless an extension applies under the Privacy Act.
If you request a correction and we do not agree that a change is needed, you can ask us to attach a statement of correction to the relevant information.
To make a request, contact us using the details below.
Our website may use cookies or similar technologies to help the site function properly and understand how visitors use the site. You can control cookies through your browser settings, including blocking or deleting cookies. Note that some website features may not work correctly if cookies are disabled.
Our website and social media pages may link to third-party sites. Their privacy practices are governed by their own policies. We recommend reviewing those policies before providing personal information.
We may update this policy from time to time by publishing an updated version on our website.
If you have questions about this policy, or you want to request access to or correction of your personal information, contact:
Glazing 360 Ltd
Email: info@glazing360.co.nz
Phone: 04 896 0389
Location: Porirua, Wellington
